Frequently Asked Questions

Course

What is the minimum age to take this course?

How long will it take to complete the Virgin Islands boater education course?

Do I have to complete the course in one sitting?

Do I need to be a resident of Virgin Islands to take this course?

I failed a chapter quiz. Did I fail the Virgin Islands boater education course?

What score do I need to pass chapter quizzes?

What score do I need to pass the final online exam?

Do you have practice questions before taking the official exam?

Is it an open book exam?

Do I have take the course before I write the exam?

Do you have a soft copy of the materials so I can review it offline?

Is there a practical exam before I can start driving a boat or I just need the boater's education card?

Does passing the boater education course give me a foundation to take other boating courses?

Certification

How do I get my temporary certificate of completion?

What is the proof of online course completion?

How long is the validity of my Virgin Islands boater education card?

Will boaters who have previously taken a boating safety course be required to take another course or test?

Will I ever have to renew my Virgin Islands education card?

Does my temporary certificate allow me to operate any boat?

Do I need proof of competency to operate a non-powered watercraft?

What is acceptable proof of competency for non-residents?

Is my boater education card revokable or suspendable?

Will there be a penalty for those who have a Virgin Islands boater education card, but do not carry it while boating?

Course Accreditation

Is your Virgin Islands boater education course approved by the Virgin Islands Department of Planning & Natural Resources?

Is your Virgin Islands boater education course approved by NASBLA (National Association of State Boating Law Administrators)?

Is the Virgin Islands boater card accepted outside of the state?

How do I contact the Virgin Islands Department of Planning & Natural Resources?

Price & Billing

What does the Virgin Islands boater education course cost?

Is it safe to enter my credit card information?

What other payment options do you have aside from debit/credit card?

Is there an annual cost for the card?

How does the automatic time extension feature work?

What is your refund policy?

Do you have an affiliate network program?

Do you offer referrals or any promotions?

Replacement Documents

How do I replace my temporary Virgin Islands online course completion document if I lost or damaged it?

Account

How do I sign up?

What if I forget my password?

How can I change my user information?

If I log out, do I lose my progress?

How many times can I log in and out of the course?

IT

Can I access the course on my mobile device?

Can I do part of the course on desktop and part on mobile?

What happens if I lose my internet connection while taking the exam?

Will this course run on any web browser?

What are the system requirements in order to take the exam online?

What is required to play the videos in the course?

Moving to Virgin Islands

General

I have a question that is not answered above. What do I do?

What are your hours of operation?

Why should I choose BoatTests101.com?

Can I help to teach the boater education course?

How can I apply to work at your company?